2020 – 5.5 % 330ml

All refund claims can be made via info@novarcider.com. The following information is required:

• Your order reference number.
• The reason for requesting a refund, return, and/or cancellation.

Please note that refunds cannot be processed for any consequential loss.

Should a refund be appropriate, it shall be made back to the payment method originally used for the transaction - refunds can only be processed to the contracted party that placed the order.

• Refunds can take up to 5-7 working days, as all refunds must undergo a process to ensure the request is authentic. 
• You have a maximum of 28 days from the date the order was placed to request a refund.

We use Royal Mail for all shipping across the UK. please allow 2-3 business days for shipping. In order to adhere to our licensing, orders made between the hours 22:00 - 10:00 will not be processed until our registered licenced hours, 10:00 - 22:00 recommence .